Dream Random has moved! We are expanding the team and moving to new offices in the Monohaus building in London Fields with plans to move to even larger premises later in 2018 or early 2019. Our new home is right in the heart of London Fields and only a short walk to the London Fields train station.
Tony Nwachi said:
“As we aim to continue growing, we are servicing an increasingly large international client base, and the transport links that are only 8 minutes from London Liverpool Street has to offer are vital. Moving for us will create new jobs spanning across design, development and marketing and we aim to attract the best talent in the area.”
THE LONDON FIELDS CULTURE
We believe London Fields gives us the best opportunity to continue our growth, especially as it’s increasingly becoming the hub for technology. The investment coming into the area is improving not just in terms of business and technology but in its re-development and infrastructure. with Monohaus being a brand new building and being situated next to WorkSpace and WeWork we really believed we have moved into a real thriving hub.
We want to be a prominent fixture in the area of London Fields and to be known as one of the best Creative Marketing Agencies around. Over the last few years, we have been lucky enough to work with some great established brands and some fantastic start-up projects. Our rigorous research and standout UX design and creative campaigns have helped us in attracting new and exciting projects ll over the world. We want to join in inspiring culture and creativity in the area. The variety of industry events that take place in and around the area means we can learn from other like-minded companies and individuals. We believe that learning is growth and we are able to offer you the best in what we do.
COME AND SAY HI!
So all that’s left to say is please pop in and say hello! The kettle is always on and we’ve got some great coffee from 21 SID
Yesterday we spent some time with our client doing a new product photo shoot for a new range they were releasing.
Did we enjoy it aaaah heck, who doesn’t love being surrounded by beautiful smells.
Come take a peek at some of the photos of us larking around on the shoot.
We’ve researched a lot and we have found that the most common reasons clients jump ship to a new company is due to the lack of communication, what is startling is many agencies do not have a communication plan in place.
Over the past 10 years the numerous ways to communicate with clients has transformed over the past decade – from the traditional mailing or phone calls, to emailing, social media, audio recording and project management tools. With so many various options available, one would think that communication would now be so much easier. In retrospect it seems the real challenge is for agencies to find the best way to communicate with clients in a sea of so many available options.
Here are five ways we think that you can improve your client communication plan:
1) Survey your clients: Determine your clients preferred method of communication by providing a menu of options of what you can provide – mail, email, group conference calls, project management tools, social media, etc.
2) Pinpoint your client needs: Provide educational material based on the needs of your clients and prospects. Generalised information is acceptable but we think here at DREAMRANDOM however that understanding the challenges clients are facing and then providing them with specific and valuable information in relation to their challenges will position you as a go-to-advisor and increase your referral pipeline.
3) Create a communication calendar: Identify the type of information you will need to deliver, example: newsletters, market calls, and informative articles based on need. Provide updates to clients via their communication preference.
4) Track email opens and clicks: Most email programs will provide data to determine what percentage of your emails are being opened. Resend your email to those clients or prospects that did not open the email after a 72-hour period. Tip – review your subject line and modify it to grab their attention.
5) Talk to your clients: Take time to simply find out how things are going. Allow time for clients to ask questions and get to know them outside of “portfolio review time.”